I initially used Perez McKenzie for advice regarding the optimal route for me to take to get my PR, and then again to finalise my application, taking the pressure off me to ensure everything was submitted correctly and in the right form. Jenny and Silvana were very helpful and responsive throughout, and kept me updated as to what was left outstanding. They both continued to provide advice after submission and then after subsequent approval, to answer any remaining queries I had. Throughout the process, I made sure I was prepared in completing the necessary steps during the application, so this also made their work easier towards the end when I requested their services. I would certainly recommend to anyone wanting initial advice, or more substantial guidance with their permanent residency application.